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February 7, 2010

What to do when you do not have printout of eTicket?

Filed under: Indian railways, travel — Tags: , — neosurya @ 19:33

All my bags are packed I’m ready to go
I’m standin’ here outside your door
I hate to wake you up to say goodbye
But the dawn is breakin’ it’s early morn
The taxi’s waitin’ he’s blowin’ his horn…

And then I remember – Shit !!! I forgot to take print-outs of the eTicket.

Happens all the time – we book eTicket through the IRCTC website and then forget the printout. What to do? As per the IRCTC FAQs, you can get a replacement ticket on the train by paying a fine of Rs 50.

If the passenger is not able to carry the ERS but is carrying the proper Identity card as given during booking, an excess fare ticket will be issued by the TTE/ Conductor Guard against payment of Rs.50/- per ticket, provided if his name is available in the chart. If the name is not available in the Chart, he is not authorized to board the train and the case will be treated as ticketless travel.

We availed of this “facility” while returning from our vacation at Bhubaneshwar:

IRCTC eTicket Chalaan

Replacement chalaan issued in lieu of an eTicket

Now, why is this important if it were already in an FAQ? It is important, because rules never always worked on Indian Railways. Now they do. On one leg of our trip, Mother and Jyostna were traveling together. Jyostna fell sick; The TTE got her a special tea and also got her some medication. This kind of service was not available a few years ago.

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2 Comments »

  1. I thought we were supposed to pay Rs 50+ ticket fare.

    For eg if its Rs 195 (bangalore to chennai) the total amounts to RS 245.

    Not sure if the rules have changed recently.

    I had a bad experience where the IRCTC website was just timing out and I was not able to take a printout.

    The end-result being travelling without e-ticket.
    And when I pointed out only Rs 50 needs to be paid, the TT said its Rs 50 + ticket fare even though I possessed valid identity card and the name was on the roll.

    The rules are not always clear and people are taken for ride. Most of the times public do not have a choice either.

    Comment by Praveen Kumar Amritaluru — February 20, 2010 @ 12:07

    • Surprising – looks like you got a bad guy; The rules are quite clear on this one:

      === Begin Quote ===
      The passenger has to necessarily carry the same Photo Identity card as given during the booking along with the Electronic Reservation Slip(ERS). If the passenger is not able to carry the ERS but is carrying the proper Identity card as given during booking, an excess fare ticket will be issued by the TTE/ Conductor Guard against payment of Rs.50/- per ticket, provided if his name is available in the chart. If the name is not available in the Chart, he is not authorized to board the train and the case will be treated as ticketless travel.
      === End Quote ===

      If you do not have a valid ID, you would be treated as without ticket. But with ID, he should have taken only Rs 50.

      Comment by neosurya — February 22, 2010 @ 15:58


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